Email Related Questions
What is
your spam and bulk e-mail policy?
dmihosting.com has a zero tolerance policy against spamming and bulk e-mail. Users who
Spam via e-mail, newsgroups, etc. are not allowed on our Network. If we receive complaints
of spamming and bulk e-mail, we will remove you from our network and terminate your
account immediately.
How many
e-mail addresses do I get?
Depending on which package you choose it can vary from 3 for the basic plan to 500 for the
platinum. To view complete details please see the comparison table at http://dmihosting.com/compare.htm
When will
my e-mail be functional?
Your main mail account is automatically set up once your account is activated with us.
Your domain name MUST be pointed to our DNS before your e-mail service will work. To
verify your e-mail configurations for POP accounts and e-mail forwarding, auto responders,
etc please login to the members area account control panel.
What is
the difference between POP3 and Forwarding?
POP3 accounts store your e-mail on our mail server which you can then either read via
squirrelmail web based email that is provided at http://yourdomainame.com/squirrelmail/ or
be downloaded to your computer by configuring your mail client such as outlook, Netscape,
Eudora). Forwarding is when our mail server automatically forwards all e-mail received to
your local ISP or existing e-mail address. These messages will not be stored on our
servers.
How do I
create additional POP accounts and e-mail forwarding?
Please login to the members area account control panel to make these changes.
What are
my POP3 and SMTP Servers ?
Incoming POP3 Mailserver is mail.yourdomain.com Outgoing SMTP Mailserver is
mail.yourdomain.com
When I
try to send email I get IP address lookup failed, Relaying denied error?
To prevent unauthorized access and potential for Spam, we do not allow our SMTP server to
relay any incoming messages except for the domains listed on the server. This means that
if you are using your mail client to send email then you can NOT use our SMTP server,
instead use your own ISP server to send email, however you CAN use our SMTP server to send
email by using your web based email account at http://yourdomain.com/squirrelmail/
What is
the maximum file size for attachments?
E-Mail messages are limited to 9.5 MB in order to enhance the overall performance of your
e-mail service. Your attachments with your email message can total 9.5 MB. We're sorry,
but this limit is non-negotiable.
What is
the size of my mailbox ?
Your Master Mail box also called the catch all default mailbox depends on the size of your
disk quota, your mailbox can occupy as much space as is available in your quota. You can
configure the individual pop accounts via your account control panel in member’s
area, max limit is the size of your disk quota.
What does
unlimited e-mail aliases mean?
Unlimited e-mail aliases means that you can use anything@yourdomain.com as your email
address. For example, you may want to use a few different e-mail links on your site such
as: support@yourdomain.com info@yourdomain.com webmaster@yourdomain.com Note: You do not
need to do anything to get anything@yourdomain.com to forward to your primary POP account.
We set this up as a default when your account was setup. |
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