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Account Cancellation Questions

How do I cancel my account?

You may cancel at anytime. If you cancel before the first 30 days, please refer to the details under "Limited 30-day Money Back Guarantee." If you cancel after the first 30 days from the opening of your account, you will be obligated to pay all fees and charges accrued prior to the effectiveness of the cancellation. dmihosting.com (Digital Millenium Inc.) will refund to you the prepaid fees for basic hosting for the full months remaining after effectiveness of cancellation, less any prior fees and charges, fee for the running month  and an early cancellation fee of $25. Accounts that are terminated by dmihosting.com (Digital Millenium Inc.) will not receive any refund. All cancellations must be received in writing as per the deadlines indicated; E-mail and fax notifications are acceptable for cancellation please email cancellations@dmihosting.com or fax to 1-530-325-5086. Once your email or fax is received we will forward you a cancellation request form which must be filled out, signed and faxed to 1-503-568-1561


Limited 30-day Money Back Guarantee
If you are not completely satisfied with our services within the first 30 days from the opening of the account, you will be given a full refund on your hosting fee excluding setup fees and additional services. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase. If your account has been cancelled by us due to a breach of the terms and conditions on your part, you will not be eligible for a refund.

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